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Reflections on AI applied to real businesses. Cases, opinion, and what does NOT work.

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7 min readen

Missed Call, Not a Lost Customer: How a WhatsApp Agent Recovers Those Calls

When a business can't pick up the phone, an agent can send an automatic WhatsApp message to avoid losing the customer -- provided prior opt-in exists. How it works, what Meta actually requires, and where the fine print is.

#ai-agents#customer-service#missed-calls
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