// reflections_no_hype

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Reflections on AI applied to real businesses. Cases, opinion, and what does NOT work.

Missed Call, Not a Lost Customer: How a WhatsApp Agent Recovers Those Calls

When a business can't pick up the phone, an agent can send an automatic WhatsApp message to avoid losing the customer -- provided prior opt-in exists. How it works, what Meta actually requires, and where the fine print is.

#ai-agents#customer-service#missed-calls

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19 August 20269 min readen

Online reviews in Galicia: why you don't have any and how to get them without asking by hand

Most Galician small businesses don't ask customers for reviews. A permission-based automatic reminder by WhatsApp or email helps you ask consistently and honestly, without hiring anyone.

#digital-reputation#galicia#local-marketing

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Missed Call, Not a Lost Customer: How a WhatsApp Agent Recovers Those Calls

Online reviews in Galicia: why you don't have any and how to get them without asking by hand

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